Even if you were told by Yelp® that they would not delete a specific review - we can still work to get it deleted.
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Yelp has many different moderators who interpret reports differently. Review moderators can be (and usually are) a pain to deal with. Just because one of them said no, that does not mean the specific review can never be deleted... because we get them deleted every day. Sometimes a report just needs to be revised to provide more or less information.
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Nonetheless, the experts at Yelp Delete know Yelp's rules and what it takes to get a review deleted. We do everything legally within our power to get a review deleted.
We guarantee deletion or it's free.