Yes, in some cases, we can remove reviews that are technically accurate but still damaging, as long as they violate Yelp’s guidelines. Yelp prohibits reviews that are irrelevant, biased, or intended to harm a business unfairly, even if the details are factual.
For example, a review could be removed if:
It includes personal attacks or inflammatory language.
It appears to be part of a targeted campaign against your business.
It violates privacy by sharing sensitive information.
If the review doesn’t violate Yelp’s policies, we can discuss alternative strategies, such as our “Disappear from Yelp” service, which can remove your entire Yelp page from search results.
Let us know the specifics of the review, and we’ll assess the best course of action for your situation.